Animal Care Attendant



The City of Hayward is currently recruiting to hire a full-time, hourly employee to work as a Animal Care Attendant, at the Hayward Animal Shelter. Under supervision, an Animal Care Attendant cares for animals at the Hayward Animal Shelter by feeding, evaluating behavior, caring for, adopting out and redeeming, performing euthanasia, vaccinating and administering medicine to animals under instruction from a veterinarian. Animal Care Attendants respond to questions from the public about animals in the shelter and provide advice on appropriate choices for adoption and proper animal care. Animal Care Attendants, clean, disinfect and maintain kennels and related areas. Animal Care Attendants also maintain a computerized log and record of all animals at shelter.


Annual Salary: $53,185.60 – $63,169.60

Plus excellent benefits package: See the 2021 Benefit Summary on the City’s Human Resources webpage for more details.


Hayward has been routinely billed as one of the most diverse cities in the state of California. We’re proud of that. We thrive on the vibrant mix of cultures and customs that makes Hayward such a wonderful place to live, work and play. For well over a century, Hayward has been a “community of opportunity,” a city with open arms and an enviable list of resources to help newcomers build their dreams. Unlike many other Bay Area cities, Hayward remains accessible, affordable and primed for growth. People are beginning to see Hayward for everything it has to offer: a warm and inviting climate, easy access to three international airports within 20 minutes, affordable real estate, superior water resources, well-run city government, considerable open space and a host of recreational opportunities. Add an educated workforce, a wide range of housing options and one of California’s most diverse populations, and you have the ingredients for an unparalleled location: Hayward, the Heart of the Bay.


The Hayward Animal Services Bureau is a division of the Hayward Police Department. The Hayward Animal Services Division provides shelter and field services for the City of Hayward. The Hayward Animal Shelter is open for adoptions, turning in stray animals, recovering lost pets and other services.

NOTE: This is a physically demanding job requiring a great deal of lifting and restraining of dead and living animals under conditions which include loud noise and bad odors. The working environment includes exposure to chemicals used in the cleaning and treatment of animals as well as confined workspaces both inside and outdoors. Candidates will be required to work with healthy, sick, dead and fractious animals and perform euthanasia on animals which may cause physical or emotional stress. Essential duties require the following physical abilities and work environment: Ability to stand, walk, run, kneel, crouch/stoop/squat, twist upper body and lift dead and living animals weighing up to 50 pounds; and work on an as needed, on call and hourly basis on rotating shifts, weekends, holidays, and work overtime as needed. Essential functions must be performed with or without reasonable accommodation.

Essential Duties

Duties may include but are not limited to the following:

• Receives, feeds, cares for, evaluates behavior, adopts and redeems animals

• Cleans and disinfects kennels and other related areas as well as items used by animals such as dishes, laundry,
litter pans and carry kennels.

• Monitors, documents and reports to a supervisor animals exhibiting signs of illness or aggressive behavior

• Administers vaccinations and medications to animals under direction from shelter’s contract Veterinarian.

• Performs euthanasia

• Responds to questions from the public regarding animal breeds, temperament, and care.

• Facilitates adoptions; advise members of the public on appropriate adoption choices

• Stocks food and supplies

• Maintain accurate records, written and computerized, on all animals in the shelter as well as controlled substances 

A complete job description and list of duties can be found at

Minimum Qualifications


Any combination equivalent to experience and education that could likely provide the required knowledge and abilities is qualifying. 

A typical way to obtain the knowledge and abilities would be:

Experience: Six (6) months of experience involving customer contact AND six (6) months of experience in handling

Education: Equivalent to the completion of the twelfth (12th) grade or High School equivalency.

Licenses and Certificates: Possession and maintenance of a valid Class C California Driver’s License.


Please include response to the following questions with your application. Limit responses to each question to one (1) page, double-spaced, 12 point font:

1. Please describe in detail your professional experience handling and working with animals– include frightened or
fractious animals.

2. Please describe a situation that you feel was particularly stressful and explain how you managed that situation and
the stress associated with it.

3. Please describe a situation that you provided excellent customer service.


Candidates are encouraged to apply online at under the Current Vacancies tab or at

Paper applications can be obtained by visiting the Human Resources Department at Hayward City Hall located at 777 B Street, Hayward, CA  94541.  Office hours are Monday through Friday, 8 a.m. to 5 p.m.

Apply prior to the closing time of the job announcement and allow at least one (1) hour to submit your application if you are a new user to the system.  Our on-line application system is provided by Government Jobs. If you have problems while applying online, please contact the Government Jobs Help Desk at (877) 204-4442.  

The City of Hayward is an Equal Opportunity Employer$53,185.60 – $63,169.60 Annually
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